Drawstring Bag

    Shipping

Free local shipping in Singapore for orders above SGD$200. We ship worldwide.

Orders are processed and delivered from Monday to Friday (excluding public holidays).

   Exchanges and Returns

Shop with confidence with our 14-days free exchange policy. (*No returns or exchanges for final sale items). Exchanges are available for unused, unworn, unwashed, unaltered, and undamaged items within 14 days of receiving your order in Singapore. 

To request an exchange, contact us via WhatsApp at +65 93729406 or email us at care@mysunnystep.com. Learn more.

Caring for your shoes

Keep your shoes dry and avoid any direct water contact or immersion. Limit the exposure of your shoes to direct sunlight.

When cleaning your shoes, refrain from using chemical solvents. Instead, use mild cleaning agents like soap and water. Equip yourself with appropriate tools such as a cloth, or sponge to facilitate the cleaning process.

Sunnystep shoes should not be machine washed or dry cleaned. Always opt for spot cleaning to address specific areas that need attention.

Caring for the insoles

Use wet wipes to clean them thoroughly and then allow them to air-dry completely.